- The program TWM.jnlp shall be downloaded to the workstation. If the
Download screen pops up, please close the DOWNLOAD window. For some
workstations with workstation security features in place, please see
Annex 1 for other pop-up screens that may appear before the TWM.jnlp
is downloaded.
- The SOClass log in screen appears.

- Please enter your user login and password.
- The SSL/DSA 1024-bits indicator tells you that communication with
the server is secured using Secure Socket Layer technology.
- If you are a first time user, TWM shall download a client module into
the workstation. This client module is between 7MB to 12MB in size.
The length of time it takes to download this module is dependent on
your Internet connection type, bandwidth and the power of your workstation.
This download is only done ONCE in a workstation. In your subsequent
log-ins, the system only checks if there are updates in the server that
need to be updated in your client module. No data is downloaded to your
workstations. Only Java components of the TWM module are stored in the
workstation.
- On your second log-in, TWM gives you an option to prepare a shortcut
in your Desktop and/or in your Start Menu. Having a shortcut in your
desktop and Start menu means you do not have to start the application
through the WEB browser. You can just click on the shortcut, and the
link to the URL is immediately executed. This is the recommended procedure.
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- TWM Desktop (Main Page) displays the icons that you will need to work
on your e-Customs document.
ICON DEFINITION
FINDER
- Document Finder Button. Shortcut is F3. There are only two e-documents
available to the VASP user – the Single Administrative Document
and the MyProfile.
- These documents will be explained in the Document Library section.
- The Finder button is a very useful tool in TWM and shall be explained
in depth below.
On-Line
HELP
- The On-Line HELP button makes available a user manual that you can
consult on-line while working on the e-documents.
Document
Library
- The Document Library contains all the e-documents that are available
to the user, depending on the user profile. This is the button to click
on to start working on your submission.
Mailbox
- TWM provides for internal e-mail between the users and administrators
of the system. E-mail is used by the system to notify a user of change
of status and error responses. Even if you are not currently logged
in, your messages will be stored in your mailbox. As soon as you log
in, you will be prompted about unread mail in your mailbox. You can
also create e-mail for other users on other topics, although for optimized
system performance, this is not recommended.
Exit
- Click on this button to exit the application. What is on the TWM desktop
will be remembered by the system. Next time you login, your desktop
will appear the same way as you exited.
- The two most important utility icons, FINDER and MAILBOX will be discussed
in depth below:
- FINDER
- The Finder tool (F3) is used everywhere in TWM. You use it to
browse entries from the reference table attached to the field you
are currently working on. Click on the Finder tool in the TWM Desktop.
The top line is context driven. Here it shows that you are looking
for a document. In other uses of the Finder, the top line will indicate
what data you are looking for.

- As an example, let us find a SAD that has been previously submitted
to the Bureau of Customs.
- Move the highlighter on the SAD line, and press the right-arrow
key at the bottom of the window. The tool tip names this button
FORWARD.

- On this screen, you should put the data that you know about the
SAD you are looking for to optimize the search. It is not necessary
to fill in all criteria and values. However, the more criteria you
are able to specify for the search, the faster and more direct will
be the search. If your criteria is too general, like ‘all’,
many SADs will be retrieved. This may cause network congestion and
will take a long time to complete.

- As an example, you wish to look for SAD cleared at the Port of
Manila (P02A) with declarant reference 19490201. Click on criteria
and select one of the conditions in the dropdown box. For our search,
we select equals and under value #1 column, we enter P02A.
- Next click on criteria for the Dec. reference line. Select starts
with, and under value #1, enter 1949.
- The Finder screen will look like this.

- Click the icon
.
The resulting screen will look like this:

- Two SAD records were found with clearance office of P02A
and with declarant reference number starting with 1949. The
local menu is enabled by highlighting the record you wish to work
on and pressing the RIGHT mouse button.

- For the SAD Finder, there are only two options under the local
menu: VIEW and DETAIL.
- Click on VIEW. The SAD is retrieved and displayed. You can return
to the Finder Page by simply closing the SAD window (Click X).
- Click on DETAIL. The history of operation and status of the SAD
is displayed.

- Click on
to return to the Finder results screen.
- Once the Finder results screen appears, you can end the Finder
operation by pressing
or the
button to return to the initial Finder screen.
- MAILBOX
:
- The TWM Mailbox works like any mail client. You can create messages,
send messages, prepare templates, receive messages in your inbox,
and delete messages into a trash bin.
- Messages and notifications in TWM are sent to pre-programmed addressees
automatically by the system. Often, a copy of the SAD is attached
to a mail for another user to see and view.
- Click on the Mailbox icon to see the following screen.

- There are three (3) panes. The left-side vertical pane shows the
mail functions available to you. Upper right-hand pane shows the unread
messages in your mailbox. The lower right hand pane is the body of
the mail.
- On the lower right-hand pane, there is a tab for Attachments (1).
This means that there is one (1) attached file to the e-mail. Click
on Attachments (1). The right-hand lower pane will be replaced with
the following screen.

- The first line is just a record of column names. Move the mouse
over the second line and click on right mouse button. The local menu
will appear with only one selection: View. Select View to see the
SAD.

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